Everything you need to know about Surgepulse. Can't find an answer? Chat with our team.
General
Surgepulse is an intelligent platform that helps businesses streamline operations, automate workflows, and scale with confidence. We combine powerful infrastructure with an intuitive interface so your team can move fast.
Surgepulse is built for growth-stage and enterprise teams across industries. Whether you're a 5-person startup or a 5,000-person organisation, our platform adapts to your scale and complexity.
Yes. Surgepulse handles infrastructure, scaling, backups, and monitoring so you don't have to. You focus on your product; we keep the lights on.
Sign up for a free 14-day trial — no credit card required. You'll be guided through onboarding in under 10 minutes and have access to all features from day one.
Billing & Plans
Surgepulse offers transparent, usage-based pricing with fixed monthly plan options. Starter and Growth plans are billed per seat; Enterprise plans are negotiated based on your specific needs and volume.
Absolutely. Every new account gets a 14-day free trial with full access to all features — no credit card required. At the end of the trial you choose a plan or cancel with no obligation.
Yes. Upgrades take effect immediately; downgrades apply at the start of your next billing cycle. You can cancel at any time — no cancellation fees, no lock-in contracts on monthly plans.
We accept all major credit and debit cards (Visa, Mastercard, Amex), ACH bank transfers for annual plans, and wire transfers for Enterprise contracts. All payments are processed securely.
Technical
Starter and Growth plans carry a 99.9% uptime SLA. Enterprise plans are backed by a 99.99% SLA with dedicated infrastructure, priority incident response, and financial credits for any downtime beyond the guarantee.
Yes. Surgepulse provides a fully documented REST API and webhook system. SDKs are available for Python, JavaScript/TypeScript, Go, and Ruby. API keys are managed from your dashboard with fine-grained permission scopes.
Yes. Surgepulse operates across North America, Europe, and Asia-Pacific. You can pin workloads to specific regions for data residency requirements or enable global routing for lowest-latency responses.
Surgepulse integrates natively with Slack, Jira, GitHub, GitLab, Salesforce, HubSpot, and 100+ other tools via native integrations and Zapier. Custom integrations are supported through our API and webhook system.
Security & Privacy
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never use your data to train models or share it with third parties. Your data belongs to you.
Yes. Surgepulse is SOC 2 Type II certified. We also maintain ISO 27001 certification and are GDPR and CCPA compliant. Audit reports are available to Enterprise customers under NDA.
Visit our Security page for a full overview of our infrastructure, access controls, vulnerability management, and incident response. Enterprise customers can request penetration test reports under NDA.
Our team is happy to help you find the right answer.