We're an early-stage AI company. We don't have big-enterprise certifications yet — but we do take data privacy seriously, and this page tells you exactly how.
What we actually do — no inflated claims
How your data interacts with our AI pipelines
Your market data, signals, and user inputs are processed in isolated pipelines. No other customer can access your data — not even accidentally.
We do not use your data to train or fine-tune shared AI models without explicit written consent. Your inputs stay yours.
Every action through our platform — signal trigger, workflow execution, data access — is logged with timestamp, user, and IP for your review.
Close your account and your data is purged within 30 days from all live systems and backups. No dark patterns, no friction.
You can exercise these at any time by emailing us
Request a full export of all personal data we hold about you.
Ask us to correct any inaccurate personal information we hold.
Request deletion of your account and all associated personal data.
Receive your data in a machine-readable format to take elsewhere.
To exercise any of these rights, email privacy@surgepulse.com. We respond within 30 days.
We provide DPAs and privacy documentation for enterprise customers. Reach out and we'll turn it around fast.